Terms of Use
[Effective date] September 8, 2025
Anyone who wishes to use the robot software platform and related services (the “Service”) provided by MICHELOROBOTICS Co., Ltd. (the “Company”) must review and agree to these Terms of Use.
Chapter 1. General Provisions
These Terms govern the use of the Service (including the Company's website, SaaS platform, API, and mobile applications) operated by the Company.
Article 1 (Purpose)
These Terms are intended to set forth the rights, obligations, and responsibilities of the Company and users, and other necessary matters, in connection with the use of the Service operated by the Company.
Article 2 (Effect and Amendment of the Terms)
These Terms take effect on September 8, 2025, and the Company shall keep the contents of these Terms posted on the Service website at all times. The Company may revise these Terms in the event of changes to business policy, the service environment, or relevant laws and regulations. When revised, the Company shall specify the effective date and reason for the revision and give notice at least 7 days before the effective date. Where a revision is disadvantageous to users, the Company shall give notice with a prior grace period of at least 30 days. A user who does not agree to a revision may terminate the service use agreement.
Article 3 (Interpretation of the Terms)
Matters not specified in these Terms shall be governed by relevant laws and customary practice. In the event of a legal dispute, the Company and the user may seek resolution through a dispute mediation body under the Framework Act on Consumers or an arbitration institution under the Arbitration Act.
Article 4 (Definitions)
Service: refers to the robot software platform, API, SaaS, cloud-based systems, and related ancillary services operated by the Company. User: refers to members and non-members who use the Service provided by the Company under these Terms. Member: a company or individual that has entered into a service use agreement with the Company and been issued an account to continuously use the Service. Non-member: a person who uses the Service provided on a limited basis by the Company without membership registration. ID: the email address approved by the Company for member identification and service use. Password: a combination of letters and numbers set to protect a member's account. Operator: an employee or delegate of the Company with authority to operate and manage the Service.
Chapter 2. Service Agreement and Information Protection
This chapter governs the formation of the service use agreement, management of member information, and termination of the agreement.
Article 5 (Membership Registration)
A user applies for membership registration according to the procedure set by the Company, and the service use agreement is formed upon the Company's approval. The Company may refuse membership registration in any of the following cases: · False information is provided or omitted · The applicant has previously lost membership status · It is determined that there would be significant technical difficulty in providing the Service · It is confirmed that the application is for another improper purpose
Article 6 (Change and Management of Member Information)
A member shall promptly update registered information online or notify the Company when such information changes. The Company may, when necessary, verify member information, and may restrict service use if false information or inconsistencies are found.
Article 7 (Termination of the Service Agreement)
Termination by member: where the Company is unable to operate the Service due to a material issue on its part, a member may request termination of the service use agreement by mutual agreement. Termination by the Company: where a member violates the law or these Terms, or interferes with service operations, the Company may terminate the service use agreement after prior notice.
Chapter 3. Use of the Service
This chapter governs the content of the Service provided by the Company, its modification or suspension, and payment and refunds.
Article 8 (Provision of the Service)
The Company provides the following services: · Robot control software and simulation platform services · API and SDK provision services · Data collection, analysis, and AI-based optimization services · Monitoring and maintenance services · Project management and communication support services · Custom robot software customization services for enterprises · Other ancillary services determined by the Company
Article 9 (Modification and Suspension of the Service)
The Company may modify or suspend the content of the Service due to changes in technical specifications, policy needs, force majeure, or other reasons. Where provision of the Service becomes impossible due to a business transfer, merger, discontinuation of the Service, or similar event, the Company shall give prior notice.
Article 10 (Payment and Refunds)
Users of paid services shall pay the applicable fees using the method determined by the Company. Service payments, refunds, and related complaints shall be handled in accordance with the Company's policy.
Chapter 4. Rights and Obligations
This chapter governs the obligations of the Company and members, copyright and intellectual property rights, and limitation of liability.
Article 11 (Obligations of the Company)
The Company shall make its best efforts to provide a stable and continuous Service. However, the Company bears no responsibility for transactions between users, the quality of project deliverables, or dependency on third-party technology.
Article 12 (Obligations of Members)
A member shall not engage in any of the following acts: · Interfering with service operations, registering false information, or misusing another person's account · Infringing intellectual property rights, distributing malicious code, or engaging in abnormal system access · Reverse engineering, or unauthorized copying or alteration · Transferring or renting an account without the Company's prior consent
Article 13 (Copyright and Intellectual Property Rights)
All rights to content, software, API, data, and other materials provided within the Service belong to the Company. A member may not transfer, sell, or repurpose such rights beyond the scope permitted by the Company in the course of using the Service.
Article 14 (Limitation of Liability)
The Company shall not be liable for damages with respect to services provided free of charge, unless otherwise required by mandatory provisions of law. The Company is exempted from liability for losses caused by acts of God, system failures, defects in third-party technology, or similar causes.
Chapter 5. Miscellaneous
This chapter governs the governing law and jurisdiction applicable to these Terms.
Article 15 (Governing Law and Jurisdiction)
These Terms shall be governed by the laws of the Republic of Korea, and disputes arising between the Company and a member shall be subject to the competent court of first instance under the Civil Procedure Act. [Effective date] September 8, 2025